Here at Throttle Up USA, we are committed to you, our customer. Although we are just starting out, our mission is to give you a better experience while buying drones and parts. One of our goals is to have everything you could possibly want related to drones. We are trying as hard as we can to bring that to you as soon as possible. Customer service is our top priority. We want you to have all the help you need, so if you have any problems, let us know and we will try to fix them. You can contact us here at Contact@throttleupusa.com.